Warranty Process

Hulillo LLC Warranty

Our Warranty

All of our purchased equipment comes with 3 year hardware failure, replacement plan.
*** If your are looking for advanced warranty plan, please contact us when purchasing the device.

Warranty Process

Our replacement plan is more efficient and faster than any other leading brand. Check below to see the difference.
*** Onsite - Sending Onsite tech to replace the Hardware requires additional fee of $45 per request.

Hulillo LLC Warranty Process

Call the support

When you face an issue with computer, you are asked to contact the support.

Use our Phone or Contact Form.

Tech

Technician will replace the whole computer: by transferring the storage to new computer.
Or
Asked to ship the computer or drop off the computer with us to replace whole computer.

Computer is Working

Since you are now using whole new computer, if there are no issues with your Operating system, everything is good to go.

Leading Brand Warranty Process

Call the support

When you face an issue with computer, you are asked to contact the support line

Time Consuming Diagnostic

Support will be running through a diagnostic to troubleshoot for what hardware went wrong.

Schedule an Tech

They will schedule an onsite technician to fix the back computer hardware. Or
Asked to ship the computer to their factory.

Tech

Technician will work on the computer when the replacement hardware is ready, and replace only the bad hardware.

Computer is Fixed?

Most of the time the computer will be in working order after 1~2 hours... and hope that nothing else goes bad.